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Pros & Cons


  • Unified customer experience platform
    Tools for active customer engagement
    Actionable insights generation
    Timely feedback-based actions
    Diverse features array
    Over 1000 survey templates
    Single-click survey translations
    Global audiences reach
    Customizable visuals
    Brand-aligned visuals
    Variety of survey channels
    SMS and email surveys
    One-click integrations with apps
    Swift survey data exchange
    Ticket Management feature
    Quick feedback actioning
    Reputation Management feature
    Public feedback management
    Brand reputation protection
    Conversational surveys feature
    Employee Assessments feature
    Feedback Forms
    Data visualization
    Themes and designs personalization
    Personalized dashboards
    Automated worklows


  • No offline mode
    Translation accuracy not specified
    Limited integration options
    Template over-reliance
    Not open-source
    No sentiment analysis
    Limited customization options
    No multi-user collaboration

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