Inline Help offers an AI-enabled tool designed to revolutionize the way businesses offer customer support. It turns your knowledge base into an instant proactive support aid, aiming to enhance the user experience and drive operational efficiency.
Inline Help works by allowing the users to tap on any part of a website to instantly receive insights. It essentially eliminates the need for manual tooltips, with the AI component handling these aspects and thus enabling easy guidance at all times.
Inline Help's objective is to answer customer queries before they ask, aiming for a seamless user experience. It also places a high priority on security, emphasizing its compliance with ISO27001 and GDPR standards.
The tool has been trusted by various companies worldwide. It can be used by both individuals and organizations to streamline the issue-resolution process and enhance the overall user experience.
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Pros & Cons
Turns knowledge base into support
Enhances user experience
Drives operational efficiency
Instant website insights
Seamless user experience
Security prioritized
Complies with ISO27001
Complies with GDPR standards
Used by individuals and organizations
Streamlines issue-resolution process
In-App Contextual Mastery
No-code tool interaction
Real-Time Intelligent Responses
Integrated support hub
User-centric journey knowledge base
Hassle-Free Issue Reporting
Support in Six Languages
No multilingual support
Requires website integration
Lack of advanced analytics
No free plan available
Depends on pre-existing knowledge base
No offline functionality
Limited customization options
Relies heavily on tooltips
Limited to six languages
