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eesel-AI

Description

Create an AI that knows about your company knowledge and can instantly answer any question. Add it your Slack or Teams, help desk or website. ✨ AI chat over all your apps Train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. It takes 1 click to set up, and is fully private. 💬 Instant answers in Slack or Microsoft Teams eesel can automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. 🛟 Instant answers in your help centre eesel can automatically draft responses for your support team – or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. 🌎 Instant answers, everywhere Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance. Only your dedicated AI knows about your knowledge. Data is encrypted at rest and transit, and stored in a SOC2 app. Oh and – it only takes 2 minutes to get set up. Give it a go and see for yourself!

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Features
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Support
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Pros
Assists in drafting responses
Automatic answer provision in team chats
Available audit logs
Can be incorporated across Slack
Can handle Tier 1 tickets
Capable of 80+ languages
Customizable to match company branding
Data privacy via encryption
Eliminates unconfirmed information
Extensive on-demand knowledge base
Full control to user on access
help desks
Implemented on company websites
Instant response drafting for support teams
Integrates with Confluence
Interacts directly with customers
Knowledge training from multiple sources
Microsoft Teams
Notion
Offers on-premise solution
Personalization and white label capabilities
Provides instant answers
Saves time for support teams
SharePoint
SOС2 compliance
Streamlines security questionnaire process
Supports help centre automation
Trainable on company’s documents
Trusted by 2000+ worldwide companies
Website embeddable for customer interaction
Cons
Limited customization options
Limited platform compatibility
May struggle with complex queries
No offline functionality
Over-reliance on existing documentation
Potential language nuances issues
Potential loss of human touch
Privacy concerns despite encryption
Requires extensive training
unconfirmed information elimination may miss nuances

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