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Chaterimo is a customer care chatbot that leverages the advanced capabilities of the AI language model ChatGPT to provide businesses with an intelligent and efficient customer service experience.

It provides personalized interactions, transforming how companies communicate with their clients while also reducing customer service costs and saving time.

The platform offers features such as the ability to create a knowledge base, which users can populate via methods like copy and paste, web scraping, file upload, and uploading a Google Shopping XML product feed for e-shops.

Chaterimo has an easy-to-use integration that allows businesses to seamlessly integrate a ChatGPT-powered LiveChat chatbot into their websites. An additional feature is its data management system which considerably simplifies editing and managing your data, reducing potential errors and saving time.

Chaterimo makes use of a powerful AI language model that enhances the chatbot's capabilities, providing nuanced and contextually accurate responses leading to improved user interactions.

It also offers analytics tools to gather reports and discover what users are asking to continuously update the knowledge base. Moreover, with Chaterimo, businesses benefit from a service that operates 24/7 and provides support in multiple languages.

For a more customized experience, it uses API keys from OpenAI for fair usage billing, custom training and avoiding rate limits.

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Pros & Cons


  • Personalized interactions
    Cost and time efficient
    Knowledge base creation
    Web scraping ability
    Easy file upload
    Google Shopping XML integration
    LiveChat chatbot integration
    Efficient data management
    Contextually accurate responses
    User interaction analytics
    Operates 24/7, multiple languages
    Fair usage billing
    Custom training
    Avoids rate limits
    Website integration feature
    Data editing and managing
    E-shop product feed integration
    Four methods to populate database
    Eases data management complexities
    Continuous knowledge base updates
    Uninterrupted service provision
    Supports multiple chat-widgets
    Different chat-widget appearances
    ChatWidgets with different roles


  • Limited file upload size
    Knowledge base creation manual
    Dependent on Google Shopping
    Single rate limit vulnerability
    Privacy with third-party API

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