Apten

Apten is an Artificial Intelligence (AI) SMS assistant designed for use in various fields including sales, customer service, marketing, and more. It works by enhancing customer engagement and boosting lead conversion through tasks such as scheduling appointments, taking orders, and regular follow-ups with clients. In addition, Apten enables personalized interactions to cultivate a direct relationship with customers. The tool offers white glove onboarding and is capable of handling complex conversations, achieving a seamless handoff without the need for engineering. The platform’s artificial intelligence also enhances lead acquisition by reviving stale leads through dedicated follow-ups thus converting old leads into new sales opportunities. Furthermore, Apten provides an AI flowchart that captures complex logic and integrates with your APIs, thus streamlining sales and marketing processes. Leveraging AI technology, Apten ensures that messages are sent at the perfect time to avoid annoyance, thereby retaining customer interest and satisfaction. The tool can be used across various industries including real estate, home services, and insurance, demonstrating its versatility in meeting different business needs. Additionally, it supports customer support functions, answering questions, collecting information, and setting up meetings 24/7, thus offering around-the-clock assistance. Apten is designed to offer the most optimal user experience by immediately texting users to qualify them for the right offers, which marks it as an essential tool in inbound sales.