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Description

Auto Chat is a leading tool offering advanced solutions for enhancing business performance through automated WhatsApp interactions. Riding the forefront of cloud-based platforms for WhatsApp Business, Auto Chat specializes in harnessing the potential of enterprise-grade WhatsApp API to deliver efficient and instant customer services. The tool houses several notable features such as a no-code chatbot builder that enables creation of efficient chatbots capable of answering FAQs, autoresponding, and qualifying leads. Another primary feature is bulk messaging and team inbox, which allows for reaching a large number of contacts and efficient allocation of incoming chats to multiple agents. Auto Chat also allows for seamless eCommerce integration inside the popular messenger platform, enabling businesses to offer products directly within WhatsApp. This feature supports integration with WooCommerce, Shopify, or any custom platforms. To enhance customer experience, Auto Chat allows its users to automate interactions for instant responses. Additionally, the tool supports API and Web-hook integration for seamless communication with any software. Apart from core functionalities, Auto Chat assists businesses in getting the green tick verification mark on WhatsApp, signifying credibility and authenticity.

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Functionality
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Features
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Pros
Abandoned cart recovery
Ability to autorespond
Agent Reassignment capability
API and Webhook integration
Assistance with green tick verification
Automated checkout in eCommerce
Automated WhatsApp interactions
Bulk messaging capability
Catalog Message Support
Cloud-based platform
Connect with POS/ERP systems
Custom platform compatibility
Individual agent assignment in team inbox
Instant customer services
Interactive list & button support
No-code chatbot builder
Official WhatsApp Business account
Override Bot Functionality
Platform supports media
Qualifies leads
Seamless eCommerce integration
Shopify integration
Supports WooCommerce
Tagging Capabilities
Team inbox feature
Team Management
WhatsApp API integration
WhatsApp-like Web & Mobile App
Cons
Complicated for non-technical users
Dependence on cloud-based platform
Focused on business use only
Limited customization options
Limited to specific e-commerce integration
No local hosting option
No multi-platform support
Potential data privacy concerns
Requires WhatsApp business verification
Restricted to WhatsApp platform

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