Ziggy

Ziggy is an AI tool designed to automate 1-on-1 conversations, replicating the human-like discourse and providing real-time analytics. It enables users to conduct interviews seamlessly with anyone at any time without scheduling restrictions, freeing up resources to focus on resolving customer issues more rapidly. Ziggy’s functionality extends to a wide range of feedback scenarios including customer, product, and employee feedback, market research, exit interviews, UI/UX testing, user research, event feedback, customer discovery, and policy feedback. Ziggy’s capabilities allow for in-depth conversations, aiming at improving customer retention through better understanding of their needs and feedback. It features AI-powered questionnaires where users can establish the purpose and questions they want the AI to ask. Subsequently, shared interview links can be utilized by participants to interact with the AI. Analyzing these responses can yield actionable insights into users’ perspectives. Ziggy also provides sophisticated analytical tools to facilitate comprehension of users’ preferences, and promotes team collaboration to generate optimal results. With a natural language search feature, Ziggy allows for a comprehensive search of user responses, which it can summarize in a meaningful way, helping teams make informed decisions. In this manner, Ziggy innovatively blends AI technology with a conversational approach to generate insightful feedback.