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Pros & Cons
Bridges chatbots and phone lines
No coding required
Built for all business sizes
Manages multiple phonebots
Handles thousands of sessions
Unburdens user from telephony complexities
Supports omnichannel communication
Voice and SMS/MMS support
Focus on customer experience
Innate analytics
Inbuilt reporting capabilities
Data-driven decision support
Real-time conversation tracker
Visual information interaction support
Easy chatbot to phoneline link
Customer service enhancer
Versatility in communication
Insightful conversations
Robust and scalable
User experience priority
Lacks live chat support
No explicit multiple language support
No customizability options mentioned
Doesn't mention API integration
No evident security measures
No specific business sector focus
Limited communication channels (SMS/MMS)
No clear onboarding process