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Trainn

Description

Trainn is a Customer Education Platform designed primarily for SaaS businesses. It serves as a comprehensive solution for businesses to boost product adoption, streamline customer onboarding, and strengthen customer retention. Notably, the platform allows businesses, particularly SMBs, to roll out customer education and training programs at scale. It comprises valuable features including Videos with voiceovers for effective customer training, Instructional and Interactive guides, a self-serve Knowledge Hub that operates on a no-code basis, and a Learning Management System (LMS) with no-code capabilities offering academy, quizzes, and certifications. Businesses can also utilize Trainn to enhance their customer, partner, and sales enablement training. Moreover, the tool offers a plethora of resources like a help center with helpful videos, a blog discussing best practices, and a comprehensive guide for choosing a Knowledge Base. By leveraging Trainn, businesses can educate their customers more effectively, promoting greater understanding and usage of their product.

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Functionality
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Features
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Support
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Pros
14-day free trial
Advanced video and learner analytics
Answer customer queries autonomously
Automated zooms and spotlights
Available in multiple languages
Boosts product adoption
Boosts sales enablement training
Built-in assessments and rewards
certifications
Complete academy customization
Comprehensive Knowledge Base guide
Contains interactive guides
Convenient demo booking
Creates personalized learning paths
Customer retention and adoption focus
Customizable brand assets on academy
Designed for SaaS businesses
Enhances customer training
Fast content creation
Features walkthrough conversion
guides and academies
Help center with videos
High performance ranking on G2
Improves partner training
In-app widget for knowledge base
Includes voiceover videos
Increases product usage
Informative blog
Learning Management System
No design and dev dependencies
No-code operation
Offers academies
Offers instructional guides
Personalized onboarding experiences
Product videos
Promotes product understanding
Public or private knowledge base
Quantifies learner engagement
quizzes
Referral program
Robust resource collection
Role-based unique onboarding
Scales customer training programs
Scenario-based video creation
Schedule personalized demo
Screen recording transformation
Self-serve Knowledge Hub
Shareable guide links
Streamlines customer onboarding
Strengthens customer retention
Supports sales training enablement
Cons
Lacks eCommerce functionality
Limited customization options
No API integrations mentioned
No gamification features
No instructor-led training
No multi-lingual Support
No offline access
No SCORM compliance
No student mobile app
Not feature rich for larger organizations

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