Survicate

Survicate is an AI-powered tool designed to collect and analyze survey data. With this tool, surveys can be created quickly, enabling users to gain insights without being overwhelmed by data. It features several types of surveys including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. These different methods allow for wide-ranging user research and feedback collection. In terms of visualizing and understanding the collected data, Survicate provides various metrics such as the Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). These allow users to measure and track customer experiences at different touchpoints. To better aid the application of these insights, Survicate also offers integration capabilities with everyday tools. It also features a library of over 400 professional survey templates to assist with user research projects. Updated features are released monthly, facilitating continuous improvements and advancements in the quest for customer insights. Survicate caters to different user roles including product managers, marketing managers and customer experience managers. The tool helps in collecting contextual product feedback, conducting market research, evaluating the customer journey and measuring customer satisfaction among other uses.