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Skyla is a customer service chatbot powered by ChatGPT and tailored for Shopify. The tool aims to streamline customer support and provide a superior customer service experience for online retailers.

The sophisticated AI is designed to deliver real-time 24/7 customer support, responding to customer queries instantly and aiding with tasks such as product recommendations.

Skyla is easily installable with a one-click option available in the Shopify App Store, ensuring straightforward setup and integration with your storefront.

It allows you to customise its interactions to match your brand image, ethos, and customer service style, which aids in maintaining brand consistency across platforms.

It comes with an easy-to-use dashboard that provides intuitive insights into the chatbot's performance and interactions with customers. This allows for effective monitoring and a better understanding of your customers' needs and buying habits.

The technology behind Skyla's intelligence enables the chatbot to understand your shop's inventory from the onset, becoming an adaptive and vital part of your customer service team.

Skyla is designed for scalability, versatility and simplicity, aiming to take care of customer queries so the vendor can focus on business growth and other crucial aspects of their Shopify store.

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Pros & Cons


  • Real-time customer support
    24/7 availability
    Easily installable
    One-click setup via Shopify
    Brand consistency maintenance
    Easy-to-use dashboard
    Intuitive performance insights
    Understands shop's inventory
    Scalable and adaptable
    Versatility in function
    Aids in business growth
    Personalizable interactions
    Product recommendation feature
    User behavior analysis
    Secure platform
    Best in class performance
    Widget customization
    Supports automated responses
    Smart about your shop
    Seamless customer experience
    Designed for Shopify stores
    Free start option
    Specifically for Shopify merchants


  • Only integrated with Shopify
    Customization could be complex
    Not applicable for physical stores
    Compatibility issues with other plugins
    Limited by Shopify's API limitations
    No multi-language support mentioned
    No information on data security
    Potentially high cost for usage
    No offline support

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