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SharurAI Xbot

SharurAI-Xbot

Description

SharurAI Xbot is an AI-chatbot platform designed to enhance customer service. It empowers businesses with intelligent, customized virtual assistant solutions. The platform is fueled by AI, allowing immediate support from AI-agents, quick responses through AI co-pilots, and immediate AI-driven insights for leaders. It offers advanced features like seamless bot-to-human transition, flexible control of conversations, editable knowledge base, and multi-user facility for better remote interaction. Extensive customization options allow the chatbot’s behavior and appearance to align with a specific brand identity. SharurAI Xbot includes an intent finder feature that understands and indicates customer behavior. It also supports multiple languages, ensuring efficient exchanges across diverse languages. Multi-channel support enables efficient communication across different platforms like WordPress, WhatsApp, Zapier, Facebook Messenger, and Shopify. The platform seamlessly integrates real-time customer engagement, AI-powered ticketing, email management solutions, and live chat into its operational flow. In addition, it offers advanced collaborative features for group and member management for ticketing and chat platforms. This platform also gives access to a dedicated API for each chatbot, enabling developers to create custom solutions. Lastly, SharurAI Xbot includes a robust knowledge base that integrates various document formats and web content for enhanced user interactions.

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Functionality
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Features
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Pricing
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Support
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Pros
Advanced chatbot customization
Advanced collaborative features
Collect and manage leads
Custom solution development
Customizable chatbot behavior and appearance
Dedicated API access
Editable knowledge base
Email management solutions
Facebook Messenger
Flexible conversation control
Group and member management
Intent Finder feature
Live chat feature
MailChimp integration
Multi-channel support (WordPress
Multi-user facility
Multiple language support
Real-time analytics dashboard
Real-time customer engagement
Real-time insight visuals
Robust integrated knowledge base
Seamless bot-to-human transition
Shopify)
Supports multiple document formats
WhatsApp
Zapier
Cons
Lacks offline functionality
Limited analytics features
Limited user-interface options
Messenger integration not available
No iOS app
Only 5 chatbots/month
Pricing is high
Slack integration not available
Updates are rare
WhatsApp integration not available

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