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SawalAI

SawalAI

Description

SawalAI is an AI-powered chatbot creator designed to provide automated customer support and lead generation for websites. Users can train the chatbot on their specific data, build FAQ and Knowledge Base from chat history, thereby reducing the load on customer support agents. The chatbot can be customized and deployed across various industries and applications. Besides being deployed on a website, the chatbots can also be connected to various other platforms such as Slack, Whatsapp, Phone/IVR, and can be used to generate FAQs or Gmail templates. Offering an Omnichannel presence, it provides customers with swift responses to their queries and helps in collecting visitor contact information. It is also capable of answering pre-sales queries and giving product recommendations. The chatbot can be customized according to the theme and appearance of the brand, and for additional payment, businesses can opt to remove the SawalAI branding. The platform also supports integrations with tools like Slack, Zapier, and Whatsapp and offers a feature to smoothly handover the chat to a human who can view the full chat history. Aimed at providing a no-code AI Chatbot solution, once the content is uploaded, SawalAI ensures that the bot is ready for publishing within minutes.

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Functionality
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Features
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Support
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Pros
24/7 availability
Answers pre-sales queries
Automated customer support
Branding customization
Chat history visibility
Chatbot appearance alignment
Collects visitor contact information
Connected to Phone/IVR
Customizable chatbot
docs)
Efficient query response
FAQ and Knowledge Base
File
Gmail template generation
GPT-4 model for accuracy
Improve bot answers
Integration with Slack
Lead generation capability
Multi-platform integration
No-code solution
Omnichannel presence
Preview before publishing
Product recommendation feature
Quick deployment
Smooth handover to human
Supports multiple industries
Theme customization according to brand
Trainable on specific data
Website integration
Website sources
Whitelabel option
Zapier
Cons
Content upload manual
Limited integration options
No AB testing support
No chat history export
No customization options for IVR
No facial recognition
No multi-language support
No voice recognition feature
Undefined privacy handling
White label costs extra

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