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Ringly.io

Description

Ringly.io is a platform that helps businesses automate customer service through AI phone agents. These AI agents can handle phone calls, answer customer questions, provide real-time updates (like order status), and even take care of multiple calls at once – all without needing human staff. You can customize the AI agent’s voice, gender, and language to match your brand’s style, making sure the experience feels personal. And if a customer needs to speak with a real person, the AI can easily transfer the call to a human agent when needed. Ringly.io also gives you access to an analytics dashboard where you can track key metrics like call volume, how long calls last, and overall costs, so you can keep an eye on how things are running. The platform also includes features like calling customers to follow up on abandoned carts, increasing conversion rate. Ringly.io has integrations with with platforms like Shopify, BigCommerce, Zapier, Make.com, calendars, CRMs, and more, making it a flexible solution for all types of businesses. In short, Ringly.io helps you provide fast, hands-off phone support, letting you focus on growing your business while saving time and money.

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Functionality
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Ease of Use
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Features
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Pricing
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Support
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Pros
24/7 availability
Abandoned cart engagement
amount spent
Automated customer support
Automatic order status information
Average talk duration metrics
Bigcommerce
Bot voice customization
Brand voice matching
Call agent always picks up
Cart recovery feature
Compatible with various e-commerce platforms
Gender
Handles multiple calls simultaneously
Handles thousands of calls simultaneously
immediate assistance
Immediate pickup
In-depth analytics dashboard
Initiates calls to abandoned carts
Initiation of customer calls
language customization
No waiting music
Personalization features
Real-time expenditure tracking
Real-time order updates
Reduced need for human operators
Seamless call transfer to humans
Shopify-ready
Squarespace
Supports Magento
Track calls made
Transfer calls to human agents
voice
Webflow
Wix compatible
WooCommerce
Cons
Can’t handle complex inquiries
Dependency on human operators
Lack initial customer database
Limited e-commerce platform compatibility
Limited language options
No API mentioned
No direct integrations
No native mobile app
Undisclosed data security measures
Upcoming features not live

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