Juphy

Juphy is an AI sales assistant designed to support e-commerce operations specifically on Shopify stores. The AI functionality facilitates a personalized and dynamic shopping experience by recommending relevant products and answering customer queries round the clock. Besides providing solutions for common customer concerns such as FAQs and order tracking, it also facilitates team collaborations on incoming messages.Juphy’s robust integration capability allows it to assimilate details about your product catalog and FAQs. It further extends its customer support to Instagram DMs thereby broadening the coverage of customer interactions. The platform features a unified dashboard for managing social media and Shopify conversations, providing a single interface for customer service, team collaboration, smart tags, and report generation.The assistant can categorize messages based on product, category and urgency and provide actionable reports to analyze the shopping assistant’s performance. Juphy also provides review management and contact list building capabilities to foster customer relations and future marketing campaigns.Equipped with automation, Juphy aims to remove the manual work from customer support tasks, seeking to deliver a high ROI by increasing sales through enhanced customer engagement and satisfaction.