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Fluency is a comprehensive process excellence platform meticulously crafted to optimize business operations and enhance communication efficiency. Its core functionality lies in the automation of Standard Operating Procedures (SOPs), internal guidelines, and compliance-related documentation, effectively eliminating the manual data entry burden.

Through the platform, users can seamlessly document their processes, leveraging Fluency's AI capabilities to automatically generate corresponding procedural documents. Additionally, the tool offers a centralized repository for process storage and organization, facilitating robust oversight and ensuring the accessibility of critical information.

The primary objective of this platform is to maintain current and easily retrievable process documentation for all team members, catering to a wide array of industries. The Fluency enterprise solution guarantees heightened process security and provides tailored style guides for exported documents, aligning with the specific requirements of each business.

Furthermore, Fluency simplifies the auditing process by categorizing processes based on certification controls, granting auditors a concise overview of business workflows. This approach not only enhances compliance but also significantly optimizes time and resources for companies undergoing audits.

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Pros & Cons

  • Automates SOP creation
    Generates internal guides
    Automates compliance documentation
    Replaces manual entry
    Process recording capability
    Centralized process storage
    Aids in effective oversight
    Ensures up-to-date documentation
    Boosts document accessibility
    Useful across industries
    Enhanced process security
    Personalized style guides
    Simplifies audit process
    Organises processes by certification controls
    Provides auditors an overview
    Enhances compliance
    Resource and time-efficient
    No-Code automation
    Tag-based organisation
    Team-based organisation
    Project-based organisation
    Secure solution by AWS
    Automatic style adjustment for exports
    Streamlines SOP and ISO certifications
    Avoids unexpected audit challenges
    Saves time in process documentation
    Makes automation accessible
    Data insights extraction
    Automatic process organisation for compliance
    Interface for auditors
    Creates automations from recorded processes
    Free trial availability
    Role-based permissions assignment
    Easy team member addition
    Provides process performance benchmarking
    Supports multiple export platforms

  • No explicit third-party integrations
    Dependent on recording performance
    Style personalization limited
    No explicit multilingual support
    Requires online connectivity
    No visible version tracking
    Unspecified update frequencies
    No explicit offboarding features
    No specific mobile application
    Lacks real-time collaboration features

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