Docsie

Docsie is a digital documentation and knowledge management platform. As an AI-based knowledge base partner, it enables the building, sharing, and managing of enterprise knowledge bases, product documents, help centers, chat-bots, user manuals, standard operating procedures and more. One of the key features includes the ability to create and publish internal and external knowledge bases. It is also designed to facilitate documentation lifecycle management, provide in-app help interfaces, support tickets, multiple versions and languages, as well as AI generative content. Additionally, Docsie makes it possible to transform documentation into interactive chatbots, with capabilities for markdown and WYSIWYG editing, feedback collection, and web analytics. It is equally designed to streamline processes for technical writers, product managers, and developers, through reduction of complexity and time spent, while simultaneously enhancing quality. The platform comes equipped with features such as version control, auditing, analytics, SEO, and access restrictions. Docsie’s ease of use makes it suitable for most knowledge base websites.