Description

11Sight is an omnichannel pipeline generation platform designed to enhance customer engagement and streamline lead generation efforts. The platform utilizes an AI chatbot to capture and qualify leads, providing users with enriched lead information and context for more efficient conversations. It facilitates instant, one-click, inbound video calls from any online channel, offering a viable way to connect with high-intend leads in real-time. 11Sight offers seamless integration with existing CRM systems, and automatically updates them with meeting summaries, reducing data entry tasks. In addition to lead generation and engagement, the platform offers solutions for marketing, sales, customer success, and revenue operations, all tailored towards boosting conversions, reducing operational costs, and enhancing customer satisfaction. The platform also offers enriched in-meeting information, smart lead routing, meeting security and privacy, and configurable, no-code integrations. Further, 11Sight supports third-party pre/in/post meeting integrations and provides features for live auditing, meeting recording, and transcription for data-driven learning and analytics. The service is GDPR compliant, ensuring secure and private customer interactions.

Use Tool

Get to know the latest in AI

Join 2300+ other AI enthusiasts, developers and founders.

Pros

3x more qualified leads
Auditing & analytics for learning
Automated meeting summaries
Automated updates in CRM
Boosts customer satisfaction
Chatbot qualification of leads
Configurable integrations
CRM hygiene
Data-driven learning
Effective CRM integration
Empowers BDR team
End-to-End encrypted meetings
Enriched in-meeting info
Enriched lead information
Fast sales conversion
Future-proofed tech investments
GDPR compliant
Helps with meeting prep
Inbound video calls from online channels
Instant
Integration with CRM
Lead generation optimization
Live auditing features
Marketing optimization
Meeting recording
Meeting security and privacy
No-code integrations
one-click calls
One-point solution for all channels
Optimized lead handoffs
Pipeline generation
Prevents customer churn
Real-time connection with leads
Real-time engagement
Reduced data entry
Reduced operational costs
Reduces meeting no-shows
Revenue operations solutions
Sales conversation with high-intend leads
Sales optimizations
Shorter sales path
Smart lead routing
Streamlines lead generation
Supports third-party integrations
Targets high value pects
Track channels and campaign conversions
Transcription for data analytics
Unique customer engagement experience
Video call integration

Cons

Chatbot potential response limitations
High learning curve
Limited meeting security details
May overwhelm non-technical users
No offline functionality
Potential data redundancies
Reliant on good internet connection
Requires GDPR compliance understanding
Unclear data transmission encryption
Unspecified CRM compatibility list