Chatsumo

Chatsumo is an AI tool designed for building customized chatbots from existing knowledge bases. These chatbots can be integrated into client websites to engage audiences, capture leads, and deliver superior customer interactions 24/7. The tool offers advanced features such as Answer Revision and Confidence Scoring to ensure accuracy in responses and superior user interactions. Chatsumo provides the ability to synchronize chatbot functions across various platforms and connect with diverse data sources, which enhances its training and performance for an optimized user experience. The customization feature allows users to tailor the chatbot’s appearance and user interaction to align with their brand identity. The tool comes with integrations to popular platforms like WhatsApp, Facebook Messenger, HubSpot, and Zapier. It supports importing data from multiple sources for training the chatbot. It also allows for whitelabeling, enabling users to remove Chatsumo branding, use a custom domain, and customize the chatbots look to match their brand style. Security measures are in place with data hosted securely on the AWS server with proper encryption and access control. The tool supports more than 70 languages, thus enabling users to reach customers in various languages. Users have the option to choose from a variety of AI models for their chatbot.